Responsible Play
TideLineJoy supports responsible play and encourages you to seek help early if gambling stops being enjoyable.
Practical ways to stay in control
- Set a budget you can afford to lose and do not chase losses.
- Set time limits and take regular breaks.
- Avoid gambling when stressed, upset, tired, or under the influence of alcohol/drugs.
- Keep track of spending and time (use bank/app alerts where available).
- Gamble for entertainment, not as a way to make money or solve financial problems.
Limit-setting, time-out, and self-exclusion
Where features are available on TideLineJoy, you may be able to set deposit/spend limits, session time limits, take a time-out (short break), or request longer self-exclusion/closure. If you need help applying these, contact us using the details below.
In New Zealand, many gambling venues and operators also offer formal self-exclusion options. You can contact the venue/operator directly to ask how to self-exclude and what identification or forms are required.
Signs gambling may be causing harm
- Spending more time or money than intended, or borrowing/selling things to gamble.
- Hiding gambling, feeling guilty, or being irritable when not gambling.
- Chasing losses, missing work/study, or relationship conflict due to gambling.
Get support in New Zealand
Free, confidential support is available:
- Gambling Helpline NZ: gamblinghelpline.co.nz • Phone 0800 654 655 • Text 8006
- Problem Gambling Foundation of NZ: pgf.nz
- Alcohol Drug Helpline: alcoholdrughelp.org.nz • Phone 0800 787 797